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This research examines how agentic AI in Smart Mobility-as-a-Service (SMaaS) influences traveler empowerment, trust, and subjective well-being. Three experimental studies analyze the interplay between AI-type (mechanical vs. empathetic), decision agency (assistive vs. autonomous), and personalization. Results show that mechanical AI enhances empowerment and trust only when supported by high personalization, whereas empathetic AI does not benefit from hyper-personalization and instead raises privacy concerns that undermine trust. Introducing autonomous execution reveals that empathetic cues mitigate empowerment losses but fail to restore trust when user control is reduced. Across studies, empowerment and trust predict subjective well-being, which emerges as the primary driver of adoption intentions. By reframing SMaaS as a psychologically consequential decision environment, this research highlights well-being as a central mechanism linking AI design to technology adoption.