What is Contact Center?

Curious about contact centers and how to choose the right solution for your business? In this video, we break down everything you need to know in simple terms. Discover the differences between contact centers and call centers, and learn how to evaluate a contact center solution from various aspects.

→ Explore the full guide: https://help.yeastar.com/en/p-series-...
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More videos from our WHAT IS playlist:

WHAT IS VoIP?    • What is VoIP?  
WHAT IS PBX?    • What is PBX?  
WHAT IS SIP?    • What is SIP?  
WHAT IS UC?    • What is UC?  
WHAT IS NAT?    • What is NAT?  

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