Скачать или смотреть How to Deal with Out of Scope Requests

Scope creep is when a client makes a request for work that goes beyond what was originally agreed upon. Scope creep happens when new tasks sneak up on you without being part of the Statement of Work (SOW).

Ask any project manager, and the majority will tell you what a nightmare scope creep can be. You find yourself in the middle of the project, completely overwhelmed by the copious amount of client requests: It feels like you’re drowning, and the entire project is sinking along with you.

In the midst of your despair, there’s some good news: you can actually deal with scope creep. I explain the 4 Key Steps that will help you build an efficient process for handling scope creep while providing top-quality service for the client in terms of responding to their needs and providing satisfactory solutions!

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