Скачать или смотреть How to Fix the Custom Phone Number Field in WooCommerce Order Emails

Learn how to properly display the `Shipping Phone` number in WooCommerce order emails with step-by-step code adjustments.
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This video is based on the question https://stackoverflow.com/q/65367857/ asked by the user 'jeet singh' ( https://stackoverflow.com/u/13739222/ ) and on the answer https://stackoverflow.com/a/65368271/ provided by the user '7uc1f3r' ( https://stackoverflow.com/u/11987538/ ) at 'Stack Overflow' website. Thanks to these great users and Stackexchange community for their contributions.

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Solving the Issue of Missing Phone Number in WooCommerce Order Emails

As a WooCommerce store owner, providing exceptional customer service entails ensuring that you have all the necessary information right at your fingertips. This is especially true when it comes to customer details such as phone numbers. Many users find themselves in a situation where they add a custom phone number field to the shipping address on checkout. However, despite capturing this information at checkout, it doesn't appear in the order confirmation emails sent to both themselves and the store admins.

In this guide, we’ll explore how to ensure your custom Shipping Phone number is displayed in WooCommerce order emails effectively.

Understanding the Problem

Imagine adding a phone number field to your checkout process only to find out later that this information isn't being sent in the order emails. This can cause potential communication issues, especially if you need to reach out to your customers regarding urgent or important updates about their orders.

The Solution: Enhancing WooCommerce Code

To solve this issue, we will make a few adjustments to the code involved in integrating the custom phone number field into WooCommerce. Below are the steps you need to follow to ensure your phone data flows seamlessly into order emails.

Step 1: Adding the Shipping Phone Field

First, you need to make sure you're adding the shipping phone field correctly to the checkout page.

[[See Video to Reveal this Text or Code Snippet]]

Step 2: Displaying the Phone Number in the Admin Order Page

Next, to display the shipping phone number on the backend of your WooCommerce admin order page, use the following code:

[[See Video to Reveal this Text or Code Snippet]]

Step 3: Ensuring the Phone Number Appears in Email Notifications

The final step is to make sure that the phone number appears in your email notifications. Here’s the code you’ll need for that:

[[See Video to Reveal this Text or Code Snippet]]

Conclusion

By following the steps outlined above, you can ensure that your custom phone number field is properly displayed in WooCommerce order emails.

Key Takeaways:

Always use the correct meta key to retrieve custom field data.

Use the priority argument to manage field display order.

Ensure that your email metadata filter is checking for the presence of values before displaying them.

Now your store can create a more robust communication platform with your customers by having all necessary contact information readily available!

If you encounter any issues while implementing this solution or need further assistance, feel free to reach out in the comments section below.