Скачать или смотреть Why Klearcom Exists and Where It’s Going Next | Mark Rohan, Co-Founder and COO

In this video, Mark Rohan, co-founder and COO of Klearcom, shares the thinking that shaped the company from day one. He talks about the passion across the founding team, the need for a more advanced and affordable testing solution, and the gap they saw in a market that wasn’t evolving fast enough.

Mark explains how Klearcom empowers global companies to test their local phone numbers in more than 100 countries, ensuring customers can connect, IVR paths are correct, and issues are caught in real time. With twenty four seven monitoring and full replication of both landline and mobile calling experiences, he outlines why true customer experience testing must mirror the real world.

He also opens up about his day to day work across marketing, telecommunications, and customer engagement, and the importance of having a world class team supporting each function. From building robust connectivity with top tier carriers to managing relationships with enterprise clients, he shares what it takes to operate a fast growing global SaaS platform.

Mark finishes by looking ahead at Klearcom’s expansion into new regions and emerging markets, and why the company is only at the beginning of its growth story.