EP#12 - Continuous listening: the future of feedback| Swati Dogra, HR Business Lead - Amdocs

Tune in to the People Led Show with Swati Dogra, HR Business Lead at Amdocs, APAC. Swati shares insights from her 15+ years in HR on creating positive workplace cultures, her volunteer initiatives, and navigating employee needs with AI. From her personal journey to professional strategies, discover actionable insights for enhancing employee experience and leadership in HR. This episode is a must-watch for anyone interested in the future of HR and creating an impactful workplace.

Chapter

0:40 - Introduction
1:20 - Swati outside of work
2:16 - Swati's role at Amdocs
3:53 - Dilemmas of an HR leaders
5:02 - Employees expectations today
9:07 - Listening to your employees
10:20 - Anonymous vs confidential surveys
11:28 - Action beyond feedback
15:00 - AI for feedback mechanism
16:08 - EX metrics to measure
17:20 - Empowering managers
19:42 - Advice to budding CHROs