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Hotels General Policies & Procedures (Dos& Donts)
Dos
Do read your job description very carefully.
Do remember it by heart.
Do come to work early with enough time to get into your uniform or to take other preparation before your duty start enter or leave the premises of the hotel only by the employee's entrance and exit
Do punch in and out for your daily attendance.
Do inform and get approval from department head concerned before any leave.
Do take special interest in your appearance. You must be well groomed, neatly dressed and clean.
Do wear make-up that enhances feature and leave a natural impression.
Do wear your nametag at all times while on duty
Do carry your ID card with you at all times within the hotel premises.
Do Present your ID card when asked by authorize personnel.
Do smile to everyone all the time.
Do maintain friendly manner.
Do give our guests a courteous and warm welcome.
Do make a habit of using courtesy phrases such as 'Please' 'Thank You''Pardon me' 'Good morning' 'May I help you?' etc…
Do train yourself to remember and recognize guest.
Do always remember to address by 'Mr. ' Miss. ' etc…
Do address (တိုက်ရိုက်ပြောဆိုသည်) your supervisor and colleagues (လုပ်ဖော်ကိုင်ဖက်များ) with Politeness. (ဖော်ရွေခြင်း)
Do respect your direct supervisor and fellow colleagues.
Do take a shower at least once a day before you start your shift.
Do brush your teeth at least twice a day.
Do keep your hands and fingernails clean at all times.
Do keep the hotel and your working area clean and in order.
Do entrust (ယုံကြည်လွှဲအပ်သည်။ အပ်နှံသည်) your set of uniforms, working equipments and all properties of the hotel. Any loss for damage resulting (အကျိုးဆက်ဖြစ်ပေါ်နေ) from an employee's carelessness (သတိမထားခြင်း)or negligence (အမှုမဲ့ အမှတ်မဲ့-ပြုခြင်း-ဖြစ်ခြင်း ) will be charged to the staff member.

Don'ts
DO NOT give out any hotel confidential information.
DO NOT divulge (လူသိထင်ရှားဖြစ်စေသည်),communicate,publish(အများသိစေ။ အများသိစေရန်ဖော်ပြသည်) or be caused to publication ofany document, photograph, letter or give any interview, broadcast matter which concerns the hotel without the prior approval from hotel management.
DO NOT take hotel stationery and other office supplies for your personal use.
DO NOT invite relatives or friends into the hotel without proper authorization of management.
DO NOT use public restroom and toilets.
DO NOT deface bulletin ( အာဏာပိုင်တို့ထုတ်ပြန်ကြေငြာချက် သတင်းတို) board.
DO NOT write or draw on the wall or table or any area within hotel premises.
 DO NOT change shifts, days or hours off without proper authorization.
DO NOT fraternize (အရောဝင်သည်။ အရောတဝင်ဆက်ဆံသည်။ အရောတဝင်လုပ်သည်။) with guest other than in line of duty.
DO NOT gamble(လောင်းကစားလုပ်သည်။)or engage(ယှဉ်ပြိုင်တိုက်ခိုက်သည်) in other such activities within the Hotel premises.
DO NOT engage in any type or form of solicitation (ဆွဲဆောင်ခြင်း) within the hotel premises.
DO NOT create noise which disturbs the peace in the hotel.
DO NOT lean against walls, counters or tables.
DO NOT read non- related work magazines, newspapers or book while on duty.
DO NOT wear jewelery other than a plain wedding ring and a watch.
DO NOT bring persona hand phone to work.
DO NOT use your personal hand phone within hotel premises.
DO NOT use hotel phone for your personal purpose unless authorized by Management.
DO NOT report late for duty. Be punctual.
DO NOT punch the time card of another employer.
DO NOT be absent without reason. If necessary, inform your direct supervisor in advance.
DO NOT use abusive language.
DO NOT raise your voice or clap your hand to call another person's attention.
DO NOT talk loudly in public area.
DO NOT quarrel (ခိုက်ရန်ဖြစ်ခြင်း) while on duty.
DO NOT fight with or attempt(ကြိုးစားသည်။ စမ်းသပ်သည်)any physical injury(ပျက်စီးမှု) to anybody within the hotel premises.
DO NOT sleep on duty.
DO NOT gather in groups to discuss personal matters.
DO NOT leave the place of work without permission.
DO NOT smoke, eat and chew gum whilst on premise.
DO NOT drink alcoholic beverage while on duty or report drunk for duty or being unable to perform assigned duties caused by abuse(အလွဲသုံးသည်။ ရိုင်းစိုင်းစွာ ပြောသည်)of narcotic(မူးယစ်ထုံထိုင်းဆေး။)of other drugs and substances(အရာဝတ္ထုများ).
DO NOT take food or beverage out of the canteen.
DO NOT wear your uniform outside of the hotel unless authorize to do so.