Скачать или смотреть Waiter Interview Questions and Answers | Waitress Interview Questions and Answers

In this video, Faisal Nadeem shared 10 most important waiter interview questions and answers or waitress interview questions and answers or waiter job interview questions and answers for freshers or waitress interview questions and answers for experienced or waiter duties and responsibilities or waitress job duties and responsibilities completely explained by @Knowledge Topper with suitable examples.

Q1) Why do you want to work as a waiter/waitress?
Answer: I enjoy interacting with people and providing excellent service. This role allows me to work in a fast-paced environment and contribute to customer satisfaction.

Q2) What qualities make a great server?
Answer: Friendliness, attentiveness, good memory, multitasking ability, and strong communication skills are essential for great service.

Q3) How do you handle a customer complaint?
Answer: I listen calmly, apologize sincerely, and resolve the issue quickly or notify a manager if needed to ensure the customer is satisfied.

Q4) How do you handle busy hours with multiple tables?
Answer: I stay organized, prioritize tasks, communicate with the kitchen, and make sure every guest feels attended to and valued.

Q5) How do you ensure orders are accurate?
Answer: I repeat orders back to customers, enter them carefully into the system, and double-check before serving.

Q6) What would you do if a customer refuses to pay?
Answer: I remain polite, notify the manager immediately, and follow the restaurant’s protocol to resolve the issue professionally.

Q7) Are you comfortable with carrying heavy trays and being on your feet for long hours?
Answer: Yes, I’m physically fit and used to working in dynamic environments that require stamina and energy.

Q8) What steps do you take to maintain hygiene and cleanliness?
Answer: I wash hands frequently, clean tables and stations regularly, and follow all food safety and health protocols.

Q9) How would you upsell menu items?
Answer: I recommend popular or high-margin items with enthusiasm, describe specials in a mouth-watering way, and suggest pairings based on customer preferences.

Q10) Why should we hire you as a server?
Answer: I’m reliable, customer-focused, and quick to learn. I have the right attitude and experience to represent your restaurant well and enhance the dining experience.


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