Summary:
The video introduces the idea of using five key questions—like "What3Words" for projects—to quickly assess the health and prospects of any initiative. These questions cover: clarity of vision, realistic chances of success, adequacy of capability and capacity, speed of learning, and cultural safety. By regularly asking these questions, leaders can tap into the real perceptions of teams and stakeholders, spotting risks early and adapting more effectively. Human-Centric Data techniques make it possible to gather and visualise these insights continuously, turning everyday project conversations into actionable intelligence.
Transcript:
You may well have come across the excellent what three words app, which enables you to pinpoint exactly where you are or where you are trying to get to with just three words. We think you can do the same thing for your project and programme with just five questions. One, how clear is your project's vision? People need to understand the purpose and intent behind your project. Whilst the nature of any business transformation means that you cannot describe the exact final product, this makes it even more important for people to understand the process you are going to go through to get to your new state, and what their role is in all this. If you're constructing a new physical asset, they need to know not just what you are building, but what it is designed to achieve. Two What are your chances of success? The trouble with business cases, plans and schedules is they all look very sensible on paper, because this is their purpose, to demonstrate that you are doing the right thing in the right way. What you really need to know is, how achievable is the project? What chances of success do your delivery team give it? Because an overly optimistic team can be just as much of a risk as one that is secretly cynical and sceptical. Three, do you have the necessary capability and capacity? Show me the organisation that isn't over committed in terms of the number of projects it is trying to deliver and the people and resources available to it? This is entirely understandable, but at the least, if you are realistic about what resources and what skills you have and what you need, you can prioritise what you're doing, pause or cancel other activities and buy in or hire expert help. Four, how fast can you learn? Experiment, prototype, deliver in chunks, fail fast. These are all part of the new mantra of project delivery. They all depend on both the speed at which your people can learn and how effective the organisation is at harnessing, sharing and adapting to new knowledge. Five, how safe is your organization's culture? Is your project, somewhere where people are not afraid to take risks, are encouraged to speak out and question what you are doing, where they can be themselves and don't have to hide their individuality, an organisation that lacks a self awareness and confidence to be psychologically safe will never be transparent, will never be trusted, and will struggle to achieve any kind of accountability. So just what are you missing out on by not asking these questions, the individual and collective thoughts, beliefs and perceptions of teams and stakeholders that enable project leaders to identify and get ahead of problems earlier? Do you agree with our selection of questions? The good news is that, using the techniques of human centric data, you can ask and answer these and a huge variety of other questions on a continual basis as part of the regular conversations about project progress. Let us know the questions you'd like to ask, and we'll show you what they look like as human centric ratings, and how you can visualise the responses for the whole team.
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