What do different Hub lights mean? | EE Smart Hub & Hub Plus

Got a red light, or an orange light? Whatever your Smart Hub or Smart Hub Plus from EE is telling you, this guide will cover it. Bonus info for anyone with an EE Smart Hybrid Connect, so you can understand what it all means and fix any connection problems.

Having trouble with your Smart Hub set up? Check this video:    • Set up your EE Smart Hub/Hub Plus (Fu...  
Need help setting up your Smart Hybrid Connect? Here you go:    • Set up your EE Smart Hybrid Connect f...  


LINKS
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Get in touch - https://ee.co.uk/contact-ee
Download the EE app - https://ee.co.uk/about-ee-app
Check our Broadband and Mobile Deals - https://ee.co.uk/unlock-unlimited
Go to our sister channel -    /  @eeuk   
Broadband support guides: https://ee.co.uk/help/broadband

CHAPTERS
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0:00 Intro
0:08 Identify your Smart Hub or Smart Hybrid Connect
Smart Hub lights -
00:17 Blue/Aqua light
00:33 No light
00:47 WiFi controls in the EE app
00:53 Solid Green light
01:16 Solid Orange light
01:24 How to contact us
01:30 Flashing Orange light
01:39 Flashing Purple light
02:09 Solid Red light
Smart hybrid Connect lights -
02:27 Start
02:30 Solid Blue/Aqua lights
02:35 Solid Orange
02:38 Flashing Purple or Orange light
02:44 Solid Purple or White light (Resilience mode)


CREDITS
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Presenter: Conor
Filmed in Leeds, UK.


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