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What are the benefits of CRM for car rental companies and how can you successfully implement the software and the use of it?

With 43 locations in 34 cities and a fleet of over 9000 new cars AUTONOM Services S.A. has become the largest car rental company in Romania. In addition to car rental, the Autonom mobility network offers operational leasing, transfers with drivers, roadside assistance, replacement cars and much more.

To organize their business more transparently and efficiently, the company relies on the CRM solution CAS genesisWorld and the local CAS partner Soft Net Consulting SRL for a professional consultation and a successful project implementation.

In this CustomerSpotlight Mihai Nicolescu, Sales Coordinator @ AUTONOM Services S.A., and Adrian Stanciu, CRM Consultant at Soft Net Consulting SRL, share insights on how they successfully implemented CRM together.