Скачать или смотреть 74. The Power of Nonviolent Communication in Business (Mary Mackenzie)

In this episode of the Ideas on Stage podcast we spoke with Mary Mackenzie.

Mary Mackenzie is an author, trained mediator, and CNVC Certified Trainer of Nonviolent Communication. She holds a master's degree in human relations from Northern Arizona University and is the CEO of the NVC Academy, the only online school for learning Nonviolent Communication.

Mary teaches Nonviolent Communication to individuals, couples, families and organisations through a wide variety of workshops and retreats. Her book Peaceful Living: Daily Meditations for Living with Love, Healing and Compassion offers inspiring practical methods for creating peace in our everyday lives.

In this episode we talked about using Nonviolent Communication to better understand needs, give feedback with care, build strong relationships and lead with empathy.

What You'll Learn:
How to hear the real needs behind what people say
How to give feedback without causing defensiveness
How to build strong relationships to get better results
How to lead difficult conversations with care and clarity
How to align your actions with your core values

In This Episode:
00:00 - Introduction
06:29 - Everything People Say Expresses a Need
08:48 - You’re Not the Cause of Their Pain
10:47 - Evaluations vs Observations
16:21 - Feedback Without Tension
19:42 - Tasks vs Relationships
24:12 - Leading Critical Dialogues With Care
27:38 - How to Empathise Without Agreeing
30:35 - The Moment Someone Feels Truly Heard
34:19 - Misconceptions about NVC
44:42 - The Why behind NVC

We hope you enjoy it!

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Mary Mackenzie:
https://www.nvcacademy.com/
https://marymackenzie.net/
[email protected]
Book: Peaceful Living by Mary Mackenzie

Recommended books:
Nonviolent Communication by Marshall Rosenberg
Respectful Parents, Respectful Kids by Sura Hart and Victoria Kindle Hodson

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