Скачать или смотреть Maria Centeno Customer Champion

Maria Rosalia Centeno is a customer-focused service professional based in Cambridge, Ontario, with over a decade of global experience helping businesses deliver customer-centric solutions. Her work is guided by a mindset of empathy, efficiency, and customer-first thinking.
Her professional expertise encompasses:
1. Expert Customer Support Assistance
2. CRM Platform Support & Customer Interaction Management (with hands-on expertise in platforms like HubSpot, Zendesk, and Genesys).
3. Basic Digital Marketing Support
4. Basic Web Development for Customer Support
Maria's dedication to customer satisfaction and operational excellence is evident in her achievements, which include an NPS of 82 (up from 60) and a perfect 100% chat CSAT score. She is known for her calm approach to escalations, reliability, and ability to bring balance to challenging situations. She is seeking opportuni