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6+ years of experience in phone-based sales and customer support
Strong background in both inbound and outbound calling
Comfortable handling high call volumes (400–500 calls per day)
Proven ability to qualify leads, uncover needs, and move conversations toward a decision
Consistently met KPIs and converted warm leads into appointments or live transfers
Confident with objection handling and value-based conversations
Empathetic, trust-focused communication style without aggressive sales tactics
Mission-driven mindset, motivated by helping people during difficult situations
Coachable and experienced with structured sales frameworks and feedback
Metrics-driven, with strong focus on speed-to-lead and signup rate
Near-fluent conversational English with clear pronunciation for U.S. callers
Comfortable with remote work, full shifts, and long-term consistency