Скачать или смотреть All New Dell Pro Max 16 Plus — Broken Out of the Box Then Support Shows Up With Used Parts TWICE!

I purchased two Dell Pro Max 16 Plus workstations for professional, business-critical use. Both systems arrived with the same SD card reader failure right out of the box.

After weeks of troubleshooting with Dell ProSupport, the issue was confirmed as a hardware-level defect and Dell dispatched an on-site technician to replace the motherboard.

What happened next is what this video documents.

During the service visit, the replacement motherboard that Dell brought showed clear signs of prior installation, including fingerprints on the CPU and smeared thermal compound. The entire visit was recorded, including the technician’s own statements about where the part came from and how it was sourced.

This video is not edited to tell a story — it simply shows:
• The condition of the replacement part
• The service process
• What Dell actually brings to repair a brand-new professional laptop

No speculation. No narration tricks. Just the real service visit.

If you’ve ever bought a high-end laptop for work, this is worth seeing.