Helping Consumers Consolidate Loyalty Currencies | IAGL Navigating the Next Phase of Loyalty

Описание к видео Helping Consumers Consolidate Loyalty Currencies | IAGL Navigating the Next Phase of Loyalty

Alongside moderator Evert de Boer from On Point Loyalty, IAG Loyalty's Chief Growth Officer Veronica Vicars, Finnair's SVP - Customer Engagement, Rogier Van Enk and Gilbert Ott, Director of Partnerships at point.me discuss the efficiency of managing proprietary loyalty currencies versus adopting external ones, and the potential for enhanced customer success through currency consolidation.

They also explore the opportunities airlines and hotels alike have around offering a ‘clearer path’ through the growing noise in this overcrowded space.

Taken from IAG Loyalty's 2024 event: 'Navigating the Next Phase of Loyalty'

Take your brands loyalty offering to the next level with IAG Loyalty, learn more and get in touch here: https://www.iagloyalty.com/

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