Скачать или смотреть HOW TO: Welcome a guest at your hotel 🛎️ HAPPYCULTURE

Welcome to our first video in English 🇬🇧

In this video, we explain how to welcome a guest in a hotel. Discover the essential check-in procedures as a receptionist. Follow the step-by-step guide from our receptionist training program to provide high-quality guest service with HappyCulture.

In less than 2 minutes, familiarize yourself with the basics of the receptionist role and learn how to greet guests professionally. Whether you are new to guest service or looking to refine your skills, HappyCulture offers high-quality training to help you excel as a receptionist.

The 3 steps to a successful hotel guest check-in:

00:00 Introduction
00:08 Adopt a welcoming posture
00:32 Review the reservation and confirm the guest's identity
00:57 Explain the details of the stay

Are you a receptionist, or do you want to start a career in the hospitality industry?

HappyCulture Academy offers free training programs covering all aspects of the hotel industry, including reception, kitchen, housekeeping, and hotel management.

HappyCulture is a family of around fifty committed hotels across France and Europe. On this channel, we share weekly tutorials and training videos to help you learn about the hospitality industry and explore exciting career opportunities.

If you liked this video, do not hesitate to subscribe! More content in English is coming soon 👍

All of our videos in French:
►    / @happycultureacademie  

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► https://www.happyculture.com/fr/

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