Скачать или смотреть Leading Lean Transformation at DHL | Interview with Charity Mudzongo, Sigma Consulting SA

In this exclusive interview, Charity Mudzongo—Founder and Director of Sigma Consulting SA—shares her insights on leading successful lean transformations in complex organizations. Drawing from her experience at DHL, Charity explains how lean principles, leadership alignment, and the right tools can transform both operations and strategy execution.

In this exclusive interview, we dive into:
✅ How DHL overcame cultural and leadership challenges during its lean transformation
✅ The role of efficiency improvements and KPIs in driving organizational change
✅ Practical lean tools (Gemba walks, huddles, 5S, value stream mapping) that deliver real results
✅ Why leadership buy-in is critical for sustainable lean transformation
✅ How lean can transform not only the production floor but also the office environment
✅ Connecting strategy with execution to achieve measurable business outcomes
✅ Charity’s expert tips for leading successful large-scale lean transformations

Whether you’re in logistics, consulting, or enterprise leadership, this interview offers valuable lessons on efficiency, leadership buy-in, and continuous improvement.

Learn how lean strategy execution can help organizations stay competitive and resilient in today’s fast-changing world.

Learn more in our related guides:
Lean Transformation: A Quick Guide to Creating Real Change - https://businessmap.io/lean-transform...

Lean Transformation Roadmap: 8 Steps to Guide Your Journey - https://businessmap.io/lean-transform...

Lean Transformation Examples & Model in Practice - https://businessmap.io/lean-transform...


Try Businessmap for FREE: https://businessmap.io/sign-up?utm_so...

Book a personalized demo: https://businessmap.io/book-a-demo-lssi


📌 Key Topics in the Interview:
0:48 Introduction & Charity's Area of Expertise
1:48 Lean transformation at DHL: Challenges & Business Context
4:48 DHL's Need for Efficiency
6:39 How Did The Lean Transformation Begin?
8:41 Getting DHL's Leadership On Board
12:23 What Goals To Follow in a Lean Transformation?
15:04 The Role of Lean Tools in Lean Transformations
20:50 Using Lean To Transform The Office, Not Just The Production Line
23:04 Embracing “Lean Strategy Execution”
27:22 Tips & Tricks for Leading a Lean Transformation

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