Скачать или смотреть Why Microsoft Support Costs Keep Rising: FUD Myths Busted by US Cloud

Are Microsoft Unified Support costs outpacing your IT budget? In this in-depth conversation hosted by Petri Media, US Cloud’s VP of Product, Mike Jones, separates fact from FUD (fear, uncertainty, and doubt) and fiction around third-party Microsoft support.

He breaks down the top 5 myths about Microsoft support—from escalation fears to compliance concerns—and reveals how US Cloud delivers faster, more cost-effective support without compromising quality or access.
Whether you're frustrated by rising support costs or evaluating support alternatives, this session delivers clarity you won’t get from Microsoft.

🌐 For more insights and tailored solutions, visit: https://uscloud.com
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Timestamps:
00:00 - Intro
02:27 - The Shift from Premier to Unified Support
04:42 - How Microsoft Calculates Support Costs
06:46 - Decline in Support Quality
08:35 - What is US Cloud?
11:03 - Why Microsoft Pushes Back on Third-Party Support
13:31 - Myth #1: Third-Party Support Isn’t Allowed
15:22 - Myth #2: You Can’t Escalate Tickets to Microsoft
18:46 - Myth #3: SLA and Response Times Are Worse
21:19 - Myth #4: Only Microsoft Has Proprietary Tools
23:22 - Myth #5: Security and Compliance Require Microsoft
26:41 - Real Benefits Beyond Cost Savings
32:01 - Top Fears When Leaving Microsoft Unified Support
36:44 - How Easy is the Transition to US Cloud?
39:55 - What You Should Walk Away With
47:32 - Can US Cloud Handle Critical Outages?

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