Скачать или смотреть How CHROs create great customer experience | Close the Loop | Ep 40

Customer centricity is at the heart of every business and in Retail, it's the soul.

In this episode of Close the Loop, we have Divaker Pulkuri, CHRO, Sangeetha Mobiles Pvt Ltd, in conversation with Ryan Singh, COO & Co-founder at Loop, where they discuss

How HRs in retail can enhance customer experience across locations
Agile hierarchies in managing a large workforce and
How OKRs can ensure great customer centricity - in stores & online

A must-watch for all HRs looking to ensure that great customer experience is the norm and not the exception.

Connect with Divaker:
  / divaker-pulkuri-31469015  
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Close the Loop is a podcast where we gather insights from industry experts, the top 1% HR professionals, and leaders in manufacturing, IT & software, healthcare, and finance sectors, covering topics that concern any organization’s biggest investment, people.

From the latest workforce trends, AI, mental health, diversity, equity, and inclusion (DE&I), to data-driven HR strategies & employee retention, Close the Loop covers questions that impact the workforce and those who hire.

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Loop is a health assurance company that provides health insurance and proactive health solutions to organizations that care for their employees/workforce.

Loop offers:
Customized Group Insurance
Unlimited Primary Health Care
Employee Assistance Programs

At Loop, we are building people-centric healthcare driven by data, technology, and high-quality medical expertise.
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Connect with us :
LinkedIn:   / loop-health  
Website: https://www.loophealth.com/