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Can I call my local consulate or embassy?

As of 2009, most High Commissions, Embassies and Consulates do not have access to the regular passport processing service information. If you have applied for a standard (non-emergency) passport, you cannot contact any British Embassy, Consulate, or High Commission for information on your application; you may only contact the Careline at +442080824721. If you have applied for an emergency passport directly through your nearest diplomatic mission, or if you live in a country where you must apply at a diplomatic mission, then you can contact the embassy you used to apply. You should wait until the estimated processing time has elapsed before you contact them.


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