Hi Everyone, Tesco is undergoing significant transformations in 2025, focusing on technology, sustainability, customer experience, and expansion. Here's an overview of the key developments:
🛒 Enhanced Shopping Experience
AI-Powered Self-Checkouts: Tesco has introduced AI-driven self-checkout systems that use overhead cameras to monitor scanning accuracy. If an item isn't properly scanned, the system prompts a rescan, aiming to reduce shoplifting and improve the checkout process.
Evening Discounts: In a bid to reduce food waste and offer value to customers, Tesco applies a 50% discount on loose bakery items like croissants after 7 PM. Additionally, some Express stores trial giving away marked-down food for free at 9:30 PM, prioritizing staff before offering to customers.
💳 Clubcard Innovations
Reward Partnerships: Tesco has launched a Clubcard promotion in collaboration with Cineworld, allowing members to purchase cinema tickets for just £2 worth of vouchers or £4 in cash during the half-term period. This initiative is part of Tesco’s celebration of 30 years of the Clubcard program.
Voucher Expiry Alert: Tesco has announced that £15 million worth of Clubcard vouchers, issued in May 2023, will expire on May 31, 2025. Customers are encouraged to redeem these vouchers promptly to avoid losing out on savings.
🌿 Sustainability and Net Zero Goals
Carbon Neutrality by 2035: Tesco aims to be carbon neutral across its own operations by 2035. Efforts include operating over 570 electric home-delivery vans, introducing electric HGVs, and installing solar panels on store roofs and delivery vehicles.
Renewable Energy Commitment: The company has signed a 15-year agreement to purchase 65% of the solar power generated from Cleve Hill Solar Park, the UK's largest solar and battery storage project. This will supply up to 10% of Tesco’s total UK electricity demand.
Food Waste Reduction: Tesco has pledged to halve food waste in its operations by 2025, five years ahead of the UN Sustainable Development Goal. Executive bonuses are now tied to achieving this target, emphasizing the company's commitment.
🛍️ Retail Media and Personalization
In-Store Digital Advertising: Tesco is expanding its retail media network, planning to triple the number of digital ad screens in stores to 6,000 by the end of the year. These screens, combined with data from Tesco's Dunnhumby analytics arm, will deliver hyper-personalized ads to shoppers.
Clubcard Personalization: The company has launched hyper-personalized Clubcard Challenges to three million shoppers, with plans for more localized and tailored offerings across the UK.
📍 Expansion in Ireland
New Store Developments: After a 20-year wait, Tesco is moving forward with plans to develop a store in Clonakilty, West Cork. Additionally, construction of a new Tesco Superstore in Cavan Town is set to begin within months.
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