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UNYIELDING COMMITMENT: THE MOMENT RONA CHOSE VTEX
Reliability isn't just a feature; it’s a culture. Jamal Hamad, SVP at Rona, explains why his team stopped looking at other vendors after one specific demo with VTEX.

While a storm was hitting Brazil, our team didn't reschedule. They stayed on screen for two hours, delivering a flawless demo and answering every question with a smile. For Rona, this was the ultimate proof of a partner who stays "always on," no matter the conditions.

Key Takeaways for Commerce Leaders:

Execution over Excuses: High-stakes commerce requires partners who prioritize your uptime over their obstacles.

The "Stress Test" Factor: You don’t truly know your partner until things get difficult.

Global Resilience: Scalability is driven by people who are as robust as the software they build.

THE AUTHORITY QUESTION When vetting a global partner, do you prioritize technical specs or the proven resilience of their support and delivery teams?

#VTEX #EnterpriseCommerce #Rona #Leadership #CommerceResilience