How to Choose the Best Knowledge Management Software

Looking for the best knowledge management software that can help you manage your business knowledge effectively?

List of Best KM tools: https://www.proprofskb.com/best-knowl...

Here are some of the major features you should look out for while selecting a knowledge management system.

0:50 - Member Manager
This feature allows you to assign roles such as administrator, editor, contributor, and viewer
to individual users or groups.
As a master administrator, you can further designate administrators to manage the activities
of editors, viewers, and contributors.
You can also use these roles and permissions to administer training courses and your learner
community.

1:25 - Conditional Content.
This feature helps you keep your content safe and secure.
You can set rules to restrict or allow access to a page or folder and save these rules to use
them across multiple sites.
You can even create multiple sites for different divisions. For instance, the sales team can
have their knowledge base while the support folks can have their own.
If you are using knowledge management for training and learning, different courses or learner
communities can be accessible to different teams. Sales may have their own courses, while
marketing can have its own.

2:10 - Insightful Reports
Reports help you analyze the search patterns.
They give you a crystal-clear picture of popular and poorly rated articles, popular and failed
searches, recently published articles and who produced them.
With all this data, you will find it extremely easy to keep improving your knowledge base
Reports on the learning side include data like who’s taken which course, pending training
assignments, where the learners are spending time and more.

Now you know what features you should look out for while selecting the best knowledge management software.

You can get all these features in ProProfs tools such as knowledge base software and training maker as well.

Sign up today for a free trial to explore: https://www.proprofskb.com/register/
Take a tour: https://www.proprofskb.com/tour/
ProProfs Knowledge Base Software: https://www.proprofskb.com/

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