Скачать или смотреть Scaling a PT Practice Without Overextending: Staffing, Leadership, and Smart Expansion | Jon Dooley

In this episode of Crucial Conversations with Martin Healthcare Advisors, Paul Martin sits down with Jon Dooley, founder of Greendale Physical Therapy, to unpack what thoughtful growth actually looks like in a multi-site PT practice.

Jon shares how Greendale grew into seven thriving clinics in Central Massachusetts (with an eighth location coming next) by focusing on disciplined decision-making, hiring the right people, and building a leadership pipeline that doesn’t depend on the founder. You’ll also hear how Greendale successfully launched a Neurological Balance & Vestibular Center—and why specialty services and direct-to-employer relationships may be major growth opportunities over the next five years.

What you’ll learn in this conversation:

▪️Why “growth is easy… doing it right is hard”
▪️When to pass on acquisitions or new locations (even if they look tempting)
▪️Hiring standards: avoiding “the wrong people on the bus”
▪️Recruiting therapists by being relentless (and working every angle)
▪️Building leaders beyond the founder: Clinic Supervisor → Clinic Manager → Regional Manager
▪️The “Leadership Lab” system (team-led problem solving, wins, plans, and challenges)
▪️Future growth levers: specialty care + employer partnerships
▪️The mindset shift from technician to leader: finding the who, not the how

If you’re a PT owner (or healthcare practice owner) looking to scale without losing your culture, margins, or sanity—this one is packed with practical takeaways.

Connect with Martin Healthcare Advisors (Paul Martin):
If you’re a PT practice owner exploring growth, leadership development, or multi-site strategy, learn more and get in touch at https://martinhealthcareadvisors.com.

Learn more about Greendale Physical Therapy (Jon Dooley):
To explore Greendale’s services, including orthopedic care and their Neurological Balance & Vestibular Center, visit https://greendalept.com.