#1 Mistake Call Center Newbies Make When Taking Calls

Описание к видео #1 Mistake Call Center Newbies Make When Taking Calls

Here's mistake number 1 that call center newbies make when assisting customers over the phone. This contains 4 mock call recordings to illustrate how this mistake hurts your stats and irritate your customers and how avoiding this will help you a lot as a call center beginner.

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