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CX for Utility Companies - Uses Cases & Future #Webinar.

Check out the webinar video about the benefits of CX for Utility Companies.

This year, customer experience (CX) will become a significant feature and need for utility companies. Without a CX mindset, utility companies will be heavily impacted in the new landscape. With customer expectations on the rise with digital interactions, acceleration of CX via digital channels and self-service are key enablers of unlocking higher satisfaction at a lower cost.

Our team will share insights based on our latest implementations and engagements with some utility giants in the USA. They’ll explore the different aspects of the industry that can help and assist in navigating the new era with CX opportunities.

This webinar video will cover the following:
● CX for Utility Companies
● CX Use Cases for Utility Companies
● Real-World Implementation Examples
● Future of CX for Utility Companies
● Q&A

Learn More on Improving Customer Experience for Utility Companies https://www.softclouds.com/blog-post/...

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