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OSP LICENSE IN INDIA!
Other Service Provider (OSP) license from the Department of Telecom (DoT) is required for a business engaged in domestic or international BPO & Call Centres, It is issued by the local LSA or Termcell
Under this, Other Service Providers (OSP) such as tele-banking, telemedicine, tele-trading, e-commerce, etc. will be allowed to operate by using the infrastructure provided by various access providers for non-telecom services. The Telecom Commission in May 1999, accorded in-principle approval for registration of BPOs/Call Centers, both International and Domestic, in the country under the above category. Later on, services like Network Operation Centers and Vehicle Tracking Systems were also added to this category. As per the Terms and Conditions formulated by the Telecom Commission in February 2000, these Application Service Providers could take telecom resources from authorized Telecom Service Providers only and cannot infringe upon the jurisdiction of other authorized Telecom Service Providers and they cannot provide Switched Telephony. The Department of Telecommunications (DoT) charges a Processing Fee of Rs.1,000/- per case. Since its inception, 2,500+ cases have been registered under the OSP category to date. These companies should meet the revised terms and conditions of OSP registration.

Registration of OSPs and Telemarketers is done by the respective Telecom Enforcement, Resource and Monitoring (TERM) Cells (formerly known as VTM Cells) as per the location of the OSP/Telemarketing Centre