Скачать или смотреть Maya Angelou: How You Made Them Feel...

Maya Angelou was the source of a lot of wisdom over the course of her amazing life and career, exemplified by one of her most famous quotes: I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. These words should be a guiding principle for all of us connected to law and the legal profession as we strive to improve access to justice in an age of increasingly rapid technological change.

However, the lesson from that experience is this. What you say has an impact on others, in a very emotional way at times. Those words may not be remembered weeks later, but the feeling surely will, and that’s exactly what Maya was referring to when she used that quote.

Try as best you can to use words and actions that result in positive experiences and emotions for the people you are working with. It’s a much better world for us all when we can all do that more often!






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