Скачать или смотреть 24Online unifies OSS/BSS to simplify operations and boost business performance.

24Online brings together Operations Support Systems (OSS) and Business Support Systems (BSS) into a single, cohesive architecture designed to simplify, automate and accelerate the entire service delivery lifecycle for ISPs, hospitality networks, public Wi-Fi operators and large enterprise networks. By removing the traditional silos between network operations and commercial processes, 24Online creates a unified ecosystem where service activation, monitoring, billing, policy control and customer engagement all operate seamlessly from one intelligent platform.

At the heart of this unified design is a tightly integrated service control engine that coordinates AAA, policy management, session control, IP management and Quality of Service frameworks. These modules ensure that every subscriber, device and session is authenticated, authorized and optimized in real time. Network administrators get clear visibility into service performance, active user sessions, bandwidth utilization, and device-level analytics - allowing for faster troubleshooting, proactive issue resolution, and more predictable network behavior. The outcome is a smoother, more reliable service experience for end users and fewer manual interventions for operators.

On the commercial side, the BSS subsystem harmonizes customer lifecycle management, product catalog management, plan creation, billing, and payment handling. Operators can launch new plans, promotions, data packages, fair-usage policies, and monetization models with minimal effort, thanks to a flexible catalog and automated billing engine. This close alignment between the commercial and operational layers dramatically accelerates service rollout, reduces revenue leakage and ensures that customer onboarding and service changes happen instantly and accurately.

The unified OSS/BSS architecture also enables a continuous feedback loop between the network and the business. Real-time usage data captured by OSS feeds directly into the BSS engine, enabling accurate rating of sessions, dynamic charging, quota enforcement, and policy-based bandwidth allocation. Similarly, changes initiated in the BSS layer - such as upgrades, renewals, expiries or policy modifications are pushed instantly to the OSS modules, ensuring consistent enforcement across the network. This eliminates mismatches, delays and manual configuration errors that are common when OSS and BSS run on separate systems.

From an operational perspective, the integration reduces complexity and overhead. Administrators no longer need to manage multiple disconnected tools or maintain separate databases for billing, authentication, and network management. All key components such as AAA, DHCP/IPAM, session control, CRM, billing, reporting, and analytics reside on a single, unified framework, making the system easier to scale and maintain. High availability options, centralized monitoring, and NOC-friendly dashboards further enhance operational resilience and uptime.

For businesses, the benefits extend beyond efficiency. The unified architecture supports rapid service innovation, enabling operators to introduce new digital services, prepaid/postpaid models, voucher-based access, captive portal experiences, or enterprise-grade bandwidth management without additional development. The system’s multi-tenant and multi-location capabilities also give operators the flexibility to manage multiple properties, branches or partners from one central console making 24Online particularly powerful for hospitality groups, co-working spaces and distributed service providers.

Ultimately, 24Online's (flagship product of GlobeTek Infoway) unified OSS/BSS approach transforms how services are deployed, managed, monetized and scaled. By bridging the operational and commercial layers into one integrated platform, it enables faster service rollout, smoother operations, higher service reliability and stronger business outcomes - empowering operators to focus less on complexity and more on delivering exceptional connectivity experiences to their customers.

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