Скачать или смотреть Keep Clients Happy & Leads Flowing with Josh Riggs

Client retention and lead generation don’t have to feel like two separate problems. In this episode of the Business of Coaching Workshop, Josh Riggs shares how to create systems that keep your clients happy and keep your pipeline full.

Whether you're a personal trainer, nutrition coach, or online fitness business owner, this episode breaks down scalable strategies for better onboarding, improved communication, and predictable referrals—without burning out or chasing cold leads.

💡 What You’ll Learn
Why client retention starts before the first session
Simple systems that make your coaching feel “high touch” at scale
How to create a client experience that drives referrals
The connection between retention and consistent lead flow
What to automate vs. personalize in your communication
Josh’s favorite tools and frameworks for systemizing your business


⏱️ Timestamps
00:00 – Intro & Josh Riggs Background
03:15 – Why Client Retention Is the #1 Lead Gen Strategy
06:42 – Systems That Scale: Automation + Personal Touch
11:01 – Creating a Referral-Ready Client Experience
15:39 – Common Mistakes Coaches Make with Client Communication
20:22 – Tracking, Tools & Touchpoints
26:07 – Final Thoughts & Josh’s Top Action Step

#️⃣ Hashtags
#JoshRiggs #ClientRetention #FitnessLeadGen #CoachingSystems #BusinessOfCoaching #FitnessMarketing #OnlineCoach #ClientExperience