Скачать или смотреть Toyota’s AI Voice Agents: Elevating Safety and Customer Satisfaction

In this episode of CX Disruptors – Season 3: AI Impact Series, Donghyun Kim, IT Specialist at Toyota Deutschland GmbH, shares how Toyota is leveraging AI to enhance driver safety and streamline customer service.

Discover how AI-powered voice agents notify vehicle owners of critical issues, ensure timely repairs, and improve customer interactions, all while reducing the workload for human agents. This episode highlights the transformative impact of AI on customer experience, from safety alerts to seamless lead management.

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