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Are you new to ServiceNow or looking to demystify ServiceNow Discovery phases fast? This quick, practical tutorial covers everything you need to start using ServiceNow Discovery confidently—even if you’re a total beginner.

In this video, you’ll learn:

What ServiceNow Discovery is and why it matters for IT operations
The key phases: Scanning, Classification, Identification, Exploration, and Population
How Discovery automates asset management and updates your CMDB
Common pitfalls to avoid as a beginner
Real-world tips for getting your first Discovery up and running

Timestamps:
00:00 – Intro & Why Discovery Matters
01:05 – What is ServiceNow Discovery?
02:15 – Overview of the Discovery Process
03:30 – Scanning & Classification Explained
05:20 – Identification Phase
07:10 – Exploration & Population
09:30 – Demo: Running a Basic Discovery
11:20 – Troubleshooting Tips
12:10 – Final Thoughts & Next Steps

Why this video?

ServiceNow Discovery is a must-have skill for IT professionals, sysadmins, and anyone working with CMDBs. Understanding these phases helps you automate IT asset tracking, reduce manual work, and keep your environment audit-ready.

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