Скачать или смотреть Hospetalk-Podcast For Hoteliers | Conversation with Mr. Harshal, CEO Clarissa Hotels & Resorts | E14

Welcome to the 14th podcast of Hospetalk with Vikas Mehra
Podcast for Hoteliers!

In this episode, we sit down with Mr. Harshal Dilwali, the esteemed Director & CEO of Clarissa Hotels & Resorts

As the Director & CEO of Clarissa Group, Mr. Dilwali has transformed the brand into one of the most admired names in luxury hospitality. With a strong presence in Jim Corbett National Park, Goa, and Mukteshwar, Clarissa Resorts offers world-class experiences for travelers seeking comfort, adventure, and nature’s serenity. His innovative leadership introduced India’s first electronic web check-in system, making Clarissa Resorts the first fully digital hospitality brand in Uttarakhand.

Under his leadership, Clarissa Resorts has won multiple prestigious awards, including the Excellence Award (2018, 2019) and TripAdvisor's Traveller’s Choice Award (2020), solidifying its reputation as a leading luxury brand.

Don't miss this inspiring conversation with a true industry leader.
Join us as Mr. Harshal Dilwali shares his remarkable journey, valuable insights, and expertise, providing a fresh perspective on the hospitality industry.

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Chapters
(0:00) - Introduction
(0:53) - Mr. Harshal hospitality journey
(4:04) - When I asked Mr. Harshal what inspired him on his journey from an Operational Trainee to CEO.
(7:37) - Mr. Harshal answered when I asked him, ‘What were the particular challenges you faced while scaling the hotel properties?
(11:06) - Mr. Harshal thoughts on how AI impact on hospitality industry
(14:09) - Mr. Harshal thoughts on what it takes to succeed in hospitality industry
(16:54) - When I asked Mr. Harshal how Clarissa Resorts has won multiple awards for excellence and What strategies helped him achieve this recognition?
(20:13) - Mr. Harshal advice for young entrepreneurs looking to break into hospitality industry
(22:49) - Mr. Harshal thoughts on when i asked is there anything you would like to change in the industry
(25:12) - Mr. Harshal answered when I asked him a question in two-part . First, what are the attributes he look for while hiring a candidate? And second, which is his favorite interview question to ask and why?
(28:41) - Mr. Harshal advice for newcomer to the industry
(30:01) - Mr. Harshal answered when I asked him as a motivational speaker. What message do you most enjoy sharing?
(31:25) - Mr. Harshal shared his thoughts on how he stays motivated and what his secret is.
(33:27) - Mr. Harshal answers when i asked what advice he would give to his younger self.
(34:21) - Rapid fire
(36:16) - End of episode