Lesson 4 Creating a New Enterprise Account | Getting Started with BigCommerce

In this lesson we explore the process of setting up a BigCommerce Enterprise account and how it differs from a standard small business account. Enterprise plans are designed for high-volume businesses generating over $400,000 in annual revenue, offering enhanced scalability, uptime guarantees, and custom service agreements tailored to complex eCommerce needs.

Unlike standard BigCommerce plans, Enterprise accounts require direct consultation with a BigCommerce representative. This ensures that businesses receive a customized solution based on their projected transaction volume, infrastructure needs, and additional service-level agreements (SLAs). In this lesson, we break down what you’ll need to prepare before contacting an Enterprise sales rep, including store details, business requirements, and expected growth projections.

If you're considering an Enterprise upgrade, we also discuss how you can use a Small Business account to evaluate the platform before committing. This allows you to test BigCommerce’s features, integrations, and user experience to determine if it aligns with your long-term eCommerce goals. We also introduce a comprehensive Enterprise onboarding checklist to help businesses streamline the setup process and maximize the value of their consultation with BigCommerce.

By the end of this video, you’ll have a clear understanding of BigCommerce Enterprise pricing factors, service benefits, and the steps needed to transition from a standard plan to an Enterprise-level account. In the next lesson, we’ll dive deeper into managing products, categories, and content in BigCommerce to refine your store’s organization and improve customer navigation.

Next Steps in This Course:
🎯 Lesson 5:
🎯 Lesson 6:

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