Скачать или смотреть CUSTOMER COMPLAINT! | CUSTOMER VS. MALAYSIAN CURLY DRAHMA HAIR

Hello My Kings & Queens! This video is an older video from Late 2015. The hair quality has upgraded 2 ENTIRE GRADES SINCE THEN! :) However, this is the Malaysian Caribbean Curly Drahma Hair in which a customer sent back stating that it was tangling/shedding and wasn't correct. As I EASILY combed out this hair with water and conditioner in LESS THAN 10 MINUTES, (All Three Bundles) I easily came to the conclusion that there was absolutely nothing wrong with the hair. The customer was using excessive product, teasing it very often, failing to co-wash, etc. which caused her to feel the way she did. Once the hair was washed and sent back, SHE LOVED IT! Also to say that this was her first batch of VIRGIN hair, I gave her my personal number where she could call anytime if she had any future question about hair care. :)

RESOLUTION:

I Sent The Client The Restoration Video Of Her Malaysian Caribbean Curly Drahma Hair After A Simple Wash & Condition. I Also Offered The Client A Different Texture Of Hair Due To The Fact That She Never Owned Virgin Hair Before & Admitted That She May Not Have KnownThe Proper Treatment Virgin Hair Should Receive. The Customer Declined My Offer & Requested To Receive The Same Hair That Was Restored. I Then Sent The Hair Back& The Customer Was Completely Satisfied With No Complaints.

CUSTOMER HAPPY 😊 DRAHMA HAIR HAPPY 😊

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Drahma Hair Info:

Website: http://www.drahmahair.com/

IG: @DrahmaHair

Facebook:   / drahmahair  

Email: [email protected]