Configure an Auto Receptionist

Auto receptionists can reduce the workload of your administrative assistants while channeling calls to the right people with ease. In this video, we configure our Main Auto Receptionist to help funnel calls to the right places.

Introduction - 00:00
Editing an auto receptionist - 00:33
Auto Receptionist profile settings - 00:56
Configuring how calls are handled - 01:53
Overview of the Interactive Voice Response (IVR) system being built - 02:26
Continuing to build out the IVR - 04:02
Testing the caller experience - 04:35
Auto receptionist policies and voicemails - 05:59

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▪️ Managing auto receptionists ➡️ https://support.zoom.us/hc/en-us/arti...

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