Experience Economy - Introduction

Welcome to this first series from The Service Show, about Pine & Gilmores Four Realms of Experiences. The Experience Economy is not new, however the term was not defined or theorized until the late 90's, where Pine & Gilmore defined the Experience economy.
In this video we are taking you through an introduction to one of the core models of the Experience Economy, the Four Realms of Experiences, but if you want to know more ... watch the series, where we go through all of the four realms, one by one.
This is the first series from The Service Show but we have many more planned, so please like and subscribe ... then we will keep you up to date on relevant theories - explained by using real life examples.

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We apologize for the sound quality of Michael, we forgot to tune the sound it in regard to the setup. So, human error and not caused by the equipment.

Music: Morten Boesen Picture: Canon RP; Canon RF 50mm f/1,8 STM
Sound: Røde Lavalier; Zoom H6
Editing: Camtasia and Auphonic.com
Illustrations and graphics: Affinity Designer and Affinity Photo