Скачать или смотреть Copilot in Microsoft Dynamics 365 Customer service

This demonstration spotlights the transformative impact of Copilot within Dynamics 365 Customer Service, where generative AI plays a pivotal role in elevating agent productivity and enhancing the customer experience across various engagement channels. Two illustrative examples are presented to underscore how Copilot empowers agents to tap into company knowledge resources and swiftly produce optimized responses with a single click.
Learn more: https://www.intelegain.com/empowering...

----------------------Content of this Video------------------
00:00 - Introduction
00:18 - Copilot in Customer Service
00:35 - Features - Streamlined Email & Chat Responses
01:00 - Features - Handling Complex Customer Issues
01:14 - Why Intelegain?

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