Скачать или смотреть 01. HOST LIKE YOU MEAN IT - Jameson HOSTS

Bartending: The Unwritten Rules – Host Like You Mean It (1/9)​
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The first module of this collaborative series in partnership with @dubbaracademy is – Host Like You Mean It. ​
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And who better to host this module than Mr Hospitality himself, @richardlinden79 with 20+ years of hospitality experience, he has been the welcoming spirit to so many guests over the years.​
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Being behind the bar means you’re on the frontline of hospitality, where every interaction is a chance to surprise and delight your guest, who you may just convert into a regular. It’s not just about remembering their drink orders, or even their names, although both definitely help - It’s about connecting with them through genuine interactions.

Sure, you’re providing great service, but how do you really make them feel? ​
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In this episode, we explore the art of hosting, a crucial skill for anyone in the hospitality industry.​
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It’s all about going the extra mile... think one step ahead, be kind, be attentive, look after them and just have a bit of craic 🙂‍↔️
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Take it away Richard!

​#BarCommunity #Bartender #HospitalityCommunity

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