Скачать или смотреть Is Talking to the Merchant Necessary for a Billing Error Dispute?

Facing a billing error but wondering if you absolutely have to confront the merchant first? This video clarifies a crucial point about consumer rights and dispute resolution. Discover whether direct merchant communication is a mandatory step before escalating your billing issue.

Here's what you need to know about billing error disputes:
► The Consumer Credit Protection Act (CCPA) dictates procedures for disputing billing errors.
► Under CCPA, you must notify the creditor (bank/card issuer), not necessarily the merchant, in writing within 60 days of the statement showing the error.
► Notifying the merchant directly is often helpful for a quicker resolution but is not a legal prerequisite for initiating a formal dispute under federal law.


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