Скачать или смотреть Agentic Experience Design at Singularity — Loni Stark & Sandy Diao

Adobe is redesigning Experience Cloud for a world where agents – not humans – initiate, personalize, and optimize interactions. Loni Stark breaks down how creative automation, data activation, and journey orchestration evolve when acceleration outpaces human workflows. She’ll show what it takes to build experience systems that adapt as fast as AI reshapes customer behavior. Executives will leave with a clear view of experience design built for singularity conditions.

Speakers:
Sandy Diao – Growth, Meta, Pinterest, Descript
Loni Stark – VP, Strategy & Product, Adobe

Timestamps

00:00:00 Session opening & framing
00:03:55 Trust and explainability in agentic systems
00:08:40 Transparency vs speed tradeoffs
00:14:10 Human oversight and escalation
00:20:05 Designing for decision confidence
00:26:10 Key lessons for GTM leaders

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