Скачать или смотреть Conflict Example: Contractor Work Dispute

This video is part of a series of conflict examples. I use practical case studies to show how to break apart conflict to figure out what is going on, so that you can develop options for dealing with it.

I talk about a situation involving a dispute with a contractor who did a driveway at a residential house. This is actually based on a real conflict I'm in the middle of, and interestingly during the process of putting together this video, I had a light-bulb moment and called him - which really helped! I explain what I said and what happened.

If you have questions or would like me to use your example of conflict to analyse and develop a strategy, please get in touch.

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