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What does it take to manage 20 million+ sq. ft. for HDFC, 4,700+ stores for Reliance, and lead 180 million sq. ft. of operations at ISS India?

On this episode of The Corner Office Show, we dive deep into the world of Facilities Management (FM) with one of the most experienced and insightful leaders in the space — Dr. Shakti Chauhan. With over 29 years of experience and a PhD in FM cost strategy, Dr. Chauhan brings unmatched wisdom on how India’s biggest banks, retailers, manufacturers, and facility service providers operate behind the scenes.

We explore:

The real costs of managing FM at national scale
Energy-saving strategies at retail stores & data centers
How FM operations differ in retail vs banking vs manufacturing
The power of digitization: Maximo, Archibus & beyond
Vendor standardization, audits, compliance & staff ownership
ISS India’s strategy to manage 1100 clients across the country
FM’s evolving future with ESG, digital, and leadership change

Whether you're a facilities leader, a corporate strategist, or someone just curious about what powers India’s backbone operations, this episode is a masterclass in leadership, scale, and real-world execution.

Don't forget to Like, Share, Comment, and Subscribe for more insights from India’s top business minds.

Timestamps-
0:00 - Highlights
2:23 - Phd in Facilities Management & Reliance Retail
8:52 - Dr. Shakti's experience with HDFC Bank
13:23 - Facilities as Business - ISS
16:27 - Operations for a Manufacturing Plant
20:12 - Digital Tools - Vendor Spotlight
25:55 - Rapid Fire Round
28:27 - Outro

Hosted by Ruchit Desai, co-founder of Procura, THE CORNER OFFICE Show cuts the fluff and dives straight into the grit. Our aim is to bring you raw, unfiltered conversations with the men and women who run the engine rooms of India’s most impactful companies.

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Guest - Shakti Chauhan
https://www.linkedin.com/in/shakticha...
  / dr.shaktichauhan  

Host - Ruchit Desai
https://www.linkedin.com/in/ruchit-de...
https://www.instagram.com/ruchit_d?ig...

Powered by Procura - https://www.procurabusiness.com/

Disclaimer - The views and opinions expressed in this episode are solely those of the guest and do not necessarily reflect the official policy or position of Pidilite or The Corner Office Show. This conversation is intended for informational and educational purposes only. We are here for honest conversations.

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Facility Management Secrets: Scale, Systems, and Savings