Designing the perfect salon guest experience (before, during, and after!)

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What do you do as a hairstylist, esthetician, or salon owner to give your guests the perfect appointment, every time?

In this video, I'm sharing secrets of the special touches you can add on to your guest experience to make it unforgettable, and to make clients clamour to rebook with you!

We're starting at the very beginning, when your clients are just booking with you, all the way to following up after their appointment. There are so many things you can do to improve customer service at each step!

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