Nia and Willem chat about Hack4good and ServiceNow Citizen Development

Two ServiceNow Most Valued Professionals (MVPs), Nia McCash and Willem Zeiler, discuss their experiences with ServiceNow Citizen development. Nia, a ServiceNow architect at the University of Toronto Mississauga, shares how she works with both professional and citizen developers to keep the platform running smoothly and according to best practices. Willem talks about his role in the Hack4good project, where they helped design an app to support female developers around the world.

They talk about the challenges of working with different development styles, the importance of making sure code is both creative and maintainable, and how to guide developers with different levels of experience. This conversation is packed with useful tips and insights for anyone interested in ServiceNow.