Скачать или смотреть Leaders' Discussion: Customer-first Culture: The Secret to Inevitable Innovation | nasscom GCC 2023

To succeed in today's business landscape, it's crucial to foster a culture that prioritizes the needs of the #customer. Rather than merely viewing it as one aspect of the #CustomerExperience, companies should consider a customer-first approach as a vital strategy for gaining a competitive edge. During the session, the leaders delved into the importance of strategically, creatively, technologically, and operationally aligning with the customer to drive innovation, achieve business success, and enhance customer satisfaction.

Speakers
Supria Dhanda
Founder & CEO, BAGGGEL Foundation
Sanjay Menon
EVP and Managing Director, Publicis Sapient
Acchuta Nagaraju
Engineering Director - Enablers at Tesco, Tesco

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