Скачать или смотреть Zendesk + Azure DevOps Integration | Sync Comments, Status & Work Items Instantly

Zendesk – Azure DevOps Integration | Two-Way Sync for Comments, Status & Attachments

Supercharge your team’s productivity with the Zendesk – Azure DevOps Integration App! 🚀
Seamlessly sync comments, statuses, and attachments between Zendesk and Azure DevOps — all in real time. Whether you're in support or development, this app keeps both teams in perfect alignment.

👉 No more switching between platforms. No more copy-paste. Just pure automation and streamlined communication!

🔹 Key Features:

✅ Two-Way Comment & Status Syncing
Sync comments from Zendesk to Azure DevOps and vice versa. Keep your team up-to-date with every ticket and work item status change — automatically.

✅ Create New Work Items from Zendesk
Quickly create Azure DevOps work items directly from Zendesk. Select Project, Work Item Type (Bug, Feature, Epic, Task, etc.), Area, Iteration, Custom Fields, and even upload attachments.

✅ Link Existing Work Items
Already have a work item in Azure DevOps? Easily link it to your current Zendesk ticket. You can even link multiple work items to a single ticket.

✅ Notify Linked Work Items
Send ticket updates, comments, and attachments to Azure DevOps work items with one click. Keep your devs in the loop without leaving Zendesk.

✅ Work Item History
Access the full history of linked work items, including past updates and comments, all within the Zendesk interface.

✅ Search Azure DevOps Work Items
Need to reference or notify an existing work item? Use the built-in search to find items directly from Azure DevOps.

✅ Configure Field Mapping
Map fields from Zendesk → Azure DevOps and vice versa. Completely customize the integration to fit your workflow.

🔄 Real-Time Syncing

With the syncing enabled, you can:

Send and receive comments

Sync status changes

Transfer attachments

No delays. No manual effort. Full automation between Zendesk and Azure DevOps. 💡