Скачать или смотреть CDR Reports Made Easy in PBX Stats: Filters, Templates, and Call Recordings

#CommPeak #PBXStats #CDRReports #callrecordings
Welcome! In this video, discover how to use the Call Data Records (CDR) report in the CommPeak PBX Stats platform to analyze calls in detail. Learn to apply filters, add custom fields, save templates, and listen to call recordings for better call center insights.
What you’ll learn in this tutorial:
✔ How to apply standard and advanced filters to CDR reports
✔ Adding and customizing report fields
✔ Saving and sharing search templates
✔ Understanding CDR report summary and detailed data
✔ Listening to and downloading call recordings
✔ Exporting reports to CSV, Excel, or PDF
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⏰ Timecodes⏰
0:16 – Applying standard filters
0:37 – Using advanced search options
0:46 – Saving and sharing filter templates
1:02 – Viewing CDR report summary insights
1:12 – Understanding detailed call data fields
1:35 – Click https://docs.commpeak.com/docs/phone-... to learn about phone number masking
1:37 – Duration and total call time explained
1:49 – Listening to and downloading call recordings
2:09 – Exporting reports to different formats
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⭐️ Need More Help or Want to Learn More?
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Learn more about communication solutions from CommPeak:
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✔ SMS and Messaging Platform (TextPeak) – https://www.commpeak.com/services/tex...
✔ Cloud PBX – https://www.commpeak.com/services/hos...
✔ VoIP Services – https://www.commpeak.com/services/voip
✔ DID Numbers – https://www.commpeak.com/services/vir...
✔ LookUp – https://www.commpeak.com/services/lookup
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🔥 Why Use CommPeak’s Predictive Dialer?
Double your call center's reach with predictive dialing bringing together skilled agents, leads, and good timing to transform every conversation into an opportunity.
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🚀 More CommPeak Services to Power Your Communication
✅ SMS and Messaging Platform (TextPeak) – The easy way to manage conversations and campaigns in one platform. Handle messaging at scale, ensure global delivery, and manage customer replies with an omnichannel inbox.
✅ Cloud PBX – A cloud-based phone system fully synced with the way you work. Everything you need to manage business calling at scale: supports teams, connects to your existing tools, provides live monitoring, and keeps operations running smoothly from any location.
✅ VoIP Services – SIP trunking designed for global growth and high call center demand providing secure, high-quality voice connectivity with Premium A-Z VoIP services, flexible routing, and built-in cost management, perfect for scaling high-performance operations.
✅ DID Numbers – Connect globally with DID Numbers. Access DID numbers for global reach, local presence, and cost-effective communication in every market.
✅ LookUp – Validate numbers to reach active leads faster. Stop wasting time and budget on unreachable numbers. Start calling active numbers instead. LookUp helps you reach live leads and run more effective campaigns.
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#PBXStats #CDRReports #CallAnalytics