Скачать или смотреть Stop Poisoning Your Business! Hidden Fees and "Bad Profits" Are Killing Your Customer Loyalty

Every business chases profit, but not all profits are created equal. This essential 56-second video from Resonate CX clearly explains the concept of "Bad Profits"—revenue gained through sneaky hidden fees, confusing penalties, or traps that feel more like a sting than a service.

Are you relying on these "poisonous" practices?

We expose real-world examples of how businesses—from car rentals charging triple for gas to hotels slapping on resort fees and banks marking up checkbooks—prioritize short-term cash over long-term customer trust and loyalty.

If you are serious about Customer Experience (CX) and sustainable growth, you need to understand why these short-term gains are poison for tomorrow. Watch now to learn how to avoid "bad profits" and build a loyal customer base!

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